Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a consultation, submit an inquiry, subscribe to our mailing list, or otherwise communicate with Henderson CPA.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Email address
• Phone number
• Company or organization name
• Mailing or business address
• Information about the accounting or tax services you require
• Information included in your inquiry or message
• Mailing list subscription information
• Documents or other files you voluntarily provide
• Payment or billing information where applicable
• Other information you voluntarily provide

Our website contact form requests your name, phone number, email address, and company name. The website also provides an option to subscribe to a mailing list.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Henderson CPA may collect and use personal information for purposes including:

• Responding to inquiries and consultation requests
• Providing information about our accounting and tax services
• Understanding your accounting, tax, or business needs
• Scheduling consultations and services
• Preparing and providing requested accounting or tax services
• Communicating with clients and prospective clients
• Managing mailing list subscriptions
• Processing payments where applicable
• Maintaining client and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and client experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws, tax requirements, and professional obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Henderson CPA provides services including bookkeeping, GST return preparation, payroll, corporate and personal tax returns, year-end accounting, business consulting, and taxation reviews and audits.

Tax and Financial Information

Information provided when requesting accounting, tax, bookkeeping, payroll, or business consulting services may include financial, tax, business, employment, or other information necessary to provide professional services.

Please use appropriate secure methods when providing sensitive financial or tax documents. Avoid submitting unnecessary sensitive financial information through general website contact forms unless specifically requested.

Information provided for professional accounting or tax services may also be subject to additional professional, legal, and regulatory requirements.

Consent

By providing personal information through our website, requesting a consultation, submitting an inquiry, subscribing to our mailing list, or otherwise providing information to Henderson CPA, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation or professional requirements, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, professional, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry or provide requested services.

If you subscribe to our mailing list, you may unsubscribe at any time using the unsubscribe option included in applicable communications or by contacting us.

Disclosure of Personal Information

Henderson CPA does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide professional accounting services, process inquiries, or conduct our business. This may include disclosure to:

• Employees and authorized representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Accounting, document management, e-signature, or tax software providers used to provide services
• Payment processors where applicable
• Professional advisors and service providers where reasonably necessary
• Government authorities, including the Canada Revenue Agency, where required or authorized in connection with professional services or legal obligations
• Regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Website Analytics and Third-Party Services

Our website may use third-party services and technologies to support website functionality, process inquiries, manage mailing list subscriptions, facilitate electronic document signing, understand website traffic, and provide professional services.

The website also provides a link to TaxFolder for electronic signing of documents.

Our website may contain links to third-party websites, including government agencies, professional organizations, technology providers, and other external resources.

Once you leave the Henderson CPA website and access an external website or service, that website's privacy policy and terms may apply. Henderson CPA is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Protection of Personal Information

Henderson CPA takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business or professional purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide professional services, respond to inquiries, maintain appropriate client and business records, resolve disputes, and satisfy applicable legal, professional, tax, and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Henderson CPA holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal, professional, and regulatory requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

Henderson CPA
5012-54 Avenue, P.O. Box 808
Grimshaw, Alberta T0H 1W0
Canada
Phone: 780-332-4449
Email: ac.apcnosredneh%40nimda

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation and professional obligations.

Changes to This Privacy Policy

Henderson CPA may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Henderson CPA's website privacy practices, please contact:
Henderson CPA5012-54 Avenue, P.O. Box 808Grimshaw, Alberta T0H 1W0CanadaPhone: 780-332-4449Email: ac.apcnosredneh%40nimda